Videolege is a digital health service that allows you to talk to an experienced doctor via video chat on your own phone or computer. It is a practical and safe alternative to physical attendance at the doctor's office, especially for simpler health problems. You can get an appointment with a video doctor quickly and easily, without having to travel to a clinic.

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Prescription renewal: Get your prescription renewed online, without having to go to the doctor.

Advice and guidance: Get answers to questions about health, illness and treatment from an experienced doctor.

Contraception: Advice and prescriptions for contraception, including birth control pills and mini-pills.

Travel vaccines: Advice and prescription for necessary vaccines before the trip.

Skin problems: Assessment and treatment of minor skin problems such as eczema, rashes and acne.

General practitioner consultation: General assessment of health problems and symptoms

Mental health: Advice and guidance for minor mental health problems such as stress, anxiety and sleep problems.

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Acute injuries or serious symptoms: Seek emergency care or the nearest doctor's office immediately.

Conditions that require a physical examination: Some problems require the doctor to physically examine you to make the correct diagnosis.

Sample collection: Blood samples, urine samples and other tests must be taken at a clinic.

Prescribing addictive drugs (A and B preparations): These require a prescription from a doctor after a physical consultation.

Sick leave: NAV does not accept sick leave without a physical examination.

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1. Download the Dr.Droppin app: Available in the App Store or Google Play.

2. Book an appointment: Register with BankID, book a doctor's appointment and pay.

3. The doctor calls by appointment: You will receive a reminder via SMS in advance. Please keep the app open and switch off focus mode on your mobile.

4. Consultation: Talk to the doctor via video chat and get help with your health problems.

Yes, we use a secure and encrypted video platform to protect your personal data. We follow strict guidelines for privacy and data security.

The price for a video doctor is NOK 375 (May 2024). You can always check our updated prices on our website. We also offer video medical appointments at a reduced price and/or free of charge for members of selected insurances, you can read more about our insurance agreements here.

No, you do not need a referral to use a video doctor at Dr. Dropin. You can easily book an appointment yourself in our app.

Yes, everyone can use a video doctor at Dr. Dropin, regardless of whether you are registered as a patient with us or not.

You can contact us via chat, phone or email. You can find the contact information on the website here.

Yes, you can use Dr. Dropin's video doctor abroad as long as you have a Norwegian social security number and are located in the EU/EEA. Please note that certain services, such as prescriptions, can only be issued to persons resident in Norway.

If you experience technical problems, such as poor sound or image, you can try updating the app or restarting your device. If the problem persists, contact our customer service here via chat or phone, and we will help you.

Yes, you have the right to get a copy of your medical record after the video consultation. You can easily request this during the consultation or by contacting our customer service.

Parents or guardians can book a video doctor's appointment for children under 16 years of age. For children over 16, the child must book the appointment himself. Please note that the video doctor is not always suitable for children, especially in the case of acute ailments or the need for a physical examination.

Yes, we offer video doctor's appointments in the evenings and on weekends. You can see available hours and book an appointment in the app.