How do I book a psychologist session?

All you need to do is download the "Dr. Dropin" app and choose from various services tailored to your needs. You can select the location, duration, timing, and doctor you prefer for your appointment. Payment is done through the app.

What can our psychologists help you with?

Our psychologists have Norwegian authorization and have good competence in treating a number of mental disorders.

We are committed to providing good and sound help. Mental disorders or conditions that are to be treated by the public specialist health service are therefore not treated by us. This includes, among other things, serious mental disorders, and moderate to moderate suicide risk.

Do you get just as good help over video?

Through video consultations, Dr.Dropin can assist you with many of the issues for which you would seek help in a physical consultation with a psychologist. We are dedicated to providing support wherever you are, and our psychologists have extensive experience in conducting therapy sessions via video.

The conversation takes place in a fully encrypted environment, following the same standards and methods as in-person sessions.

How do I start the conversation?

Our psychologists will guide you through the conversation in a supportive manner. You don't need to prepare anything in advance. Remember, we are here to help you, and the focus is on your well-being. It's also perfectly fine to talk about any other topics if you find it challenging to open up about certain issues.

What does it cost?

A physical psychology session costs 1495,- for 45 minutes, and a digital session costs 1395,- for 45 minutes or 795,- for 25 minutes.

If you have insurance through Nordea, Fremtind, or Gjensidige, you can have the consultation covered by adding your insurance policy to the app before booking (*subject to qualified products).

Can I speak in another language?

Under the page about "all our psychologists", you can see those that are comfortable doing therapy in English.

Can I change or cancel my class?

Yes, as long as you change or cancel 24 hours before the appointment, it is no problem to make changes or cancel. If you cancel after the deadline, you will be invoiced.

Can you help me with urgent needs?

An available offer with short waiting times is not the same as an emergency service. Dr.Dropin's psychology service is intended to be a low-threshold service where you can quickly receive help with everyday problems and mild to moderate mental disorders.

If you have thoughts of taking your own life, please call 113.

If you need to speak to someone immediately, you can contact the Mental Health helpline at 116 123.

If you are already in therapy with one of our psychologists and experiencing suicidal thoughts, please be open about it so that together you can assess the need for further referrals and support.

What are your opening hours?

We are open from 08:00 to 21:00, 365 days a year.


Can I get further referral from your psychologists?

Yes, all our psychologists have the opportunity to refer further if there is a need for it.

Can I get a sick note from a psychologist?

Psychologists do not have the opportunity to print sick leave. If you need a sick note due to your mental health, you can contact your GP. Doctors at Dr.Dropin have the opportunity to print sick leave for shorter periods of time. Then you must book an appointment to a clinic.

Can I get a prescription from a psychologist?

Psychologists cannot prescribe medication, but our psychiatrists can.

Do you have to be sick to go to a psychologist?

Psychologists have the opportunity to investigate, diagnose and treat mental disorders, but this is not a requirement to go to a psychologist with us. It can be just as valuable to go to a psychologist to talk about more low-threshold issues. Rather, it can help prevent common problems from growing larger.

Can I go to a psychologist with you if I already go to a psychologist somewhere else?

If you want to go to a psychologist with us as a supplement to other treatments you receive, it is possible, but you may want to talk to your current therapist about it first.

I have an insurance contract, how do I get a free psychologist?

If you have an insurance agreement with Nordea, Fremtind, and Gjensidige (*subject to qualified products), you can enter your insurance number in the app before booking an appointment. If you have a different insurance agreement, please contact your insurance provider to inquire about their coverage for psychology sessions.


I have booked an appointment, but I forgot to add my insurance information first. What should I do?

Contact us at insurance@drdropin.no and state your insurance number. and account no. We will of course refund your amount and manually invoice the insurance company. Please note that it may take 3-4 days for us to refund the amount until it arrives in your account.

45 or 25 min?

45 minutes is a regular psychology appointment. This is recommended for first-time calls and regular therapy calls.


25 minutes is suitable if you have a specific thing you want to ask about during the appointment, such as sleep routines, medical follow-up with a psychiatrist, or want to have a referral or certificate written. 25 minutes can also be suitable as a follow-up the further out in the process you have come.

How many hours does a regular course of therapy contain?

This varies greatly depending on individual needs and the issue in question. For some, it may take a couple of hours, but 10-20 hours is the most common. Some need longer courses than this. You can be sure that the treatment will not be stopped until the psychologist considers this to be justifiable.

Can I change therapist?

Yes, you can. Feel free to talk to your therapist about this before switching. If you are not comfortable telling, you can book a new appointment with another therapist in the app. Feel free to write in the comments field who you have been treated by before so that we can ensure a good transition for you.

How often is it common to go into therapy?

This varies. But in the beginning, it is common to go once a week, before moving on to every other week. Some go less often once a month.

Do I need a referral to see a psychologist?

Dr.Dropin Psychologist is a full-private offer, and therefore you do not need a referral to go to a psychologist with us.