Notice of illness

At Dr. Dropin, our medical professionals are able to issue sick notes, both short-term and long-term, following a thorough physical examination. In cases where a doctor at Dr.Dropin needs to report sick for an extended period, it necessitates establishing a relationship and maintaining close monitoring by our doctors.

A sick leave is evaluated by a doctor or chiropractor when there are medical reasons that prevent you from attending work. The individual responsible for issuing the sick leave must always consider whether there are significant medical grounds for your absence, both during the initial sick leave and in subsequent instances.

It is a shared responsibility among the doctor, NAV (Norwegian Labour and Welfare Administration), the employer, and the person on sick leave to ensure proper follow-up on the sick leave and continuously assess possibilities for workplace adjustments or facilitating the return to work.

NB: Our doctors cannot backdate sick leave.

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Requirements for a physical examination

The main rule will be that a sick note can only be issued after the patient has undergone a physical examination by the doctor. This means that patients who seek sick leave from our doctors must first receive an assessment after an examination at one of our clinics. It is not sufficient to describe symptoms over the phone, video or via e-mail. Furthermore, the sick report must relate to the patient's own illness and not illness in other family members, for example children.

If the patient can't meet in person:
If the patient does not have the opportunity to visit the clinic on the first day, they must contact the doctor via video to arrange a physical examination and assessment of the sick report. This must take place within three days of the sick leave being valid.

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Our doctors are ready to help you

Today, most sick leave assessments must therefore be carried out at a physical clinic with a personal examination of the patient.

We have experienced doctors who have a thorough understanding of the current laws and regulations that deal with sick leave and the social security system in Norway. Our team is dedicated to supporting employees who, for various reasons, need to take sick leave from their current work situation. You can rest assured that we are here to help you through this process.

Read more about sick leave at NAVBook an appointment
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What can Dr.Dropin help me with?

We can help you with most things a GP or emergency room can.

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In case of emergency, or life threatening injuries, please call 113

What happens if I miss my appointment?

If you realize that you’re not going to make your appointment, you can easily cancel it through the link you received on SMS – within 24 hours.

You can then book a new appointment, without any extra costs.

Do you upload information from the appointment to my medical record?

If you want your regular doctor to be informed about the topic and content of your appointment with Dr.Dropin, the doctor who treated you will send this information to your regular doctor.

How do you process my personal health data?

All personal data are processed according to strict Norwegian privacy regulations.

In short, only relevant personal health data is stored, in case they are needed for further treatment. All other information is automatically deleted after the consultation.

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Can I change or cancel my appointment?

Cancellations and changes must be made no later than 24 hours before the appointment begins to avoid being invoiced in full.

Where can I find Dr. Dropin General Practitioner

You can see an overview of our clinics here

We have general practitioners with appointments on the same day in Oslo, Sandvika, Bergen, Trondheim and Stavanger. We are available globally on video.

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Can I take tests with Dr. Dropin?

Yes, we carry out various types of tests, including blood tests, urine tests, tissue tests and cervical smears. The general practitioners have the same type of tests as you find in the public sector and as long as they are medically indicated, they are covered by Helfo in the same way as the public sector. You pay only for the consultation. You can read more about samples here.

Can I use my insurance with Dr. Dropin?

Yes, Dr.Dropin has an agreement with the vast majority of insurance companies in Norway. You can read more about our insurance contracts here.

Is Dr.Dropin open on weekends and public holidays?

Opening hours vary from clinic to clinic. You will find updated opening times on the website and in the app. We will publish the opening hours well in advance of weekends and public holidays.

Our video service is open to everyone at 08-22, 365 days a year.

See our availability here.

How to find a good public GP?

We recommend using the GP list on helsenorge.no to find a public GP who has available capacity. You can also consider Dr.Dropin as a supplement to your GP for quick access to health care.

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When should I see a doctor?

You should see a doctor if you experience persistent or disturbing symptoms, have acute complaints or need advice about health and illness.

Find available appointment here.

What is the difference between a general practitioner and a specialist?

https://booking.drdropin.no/A general practitioner is your first point of contact for health problems and can treat most common illnesses. A specialist has specialist expertise in a specific medical area and treats more complex conditions.

See available appointments with general practitioners, dermatologists and gynecologists here.

Which vaccines do I need as an adult?

Adults should consider vaccines against, among other things, diphtheria, tetanus, whooping cough, polio, influenza, pneumococcal disease and HPV. Contact Dr. Dropin for advice on which vaccines are relevant for you.

If you know which vaccines you need, you can easily get a prescription via the self-service form here.

Does Dr. Dropin offer home visits?

Dr. Dropin does not currently offer home visits, but we have several clinics centrally located and offer video consultations as an alternative.

See our availability here.

What do I do if I do not understand the doctor's advice?

Don't be afraid to ask questions if you don't understand something. You can also ask the doctor to explain in a different way or write down important information.