Helsehjelp 24/7

With health care 24/7, you and your family get free use of video consultation at Dr.Dropin. It is not always necessary to go to the doctor to get the help you need. For conditions that do not require physical examination, we can help you via video. Book an appointment and talk to a doctor where you are - from the bed, office or cabin. Video consulting also works abroad.

NB: On 1 July 2023, changes were made to the rules for sick leave, and sick leave can no longer be printed via video.

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How it works

Download Dr.Dropin app

Download on the App Store
Get it on Google Play

Bestill time

Register with BankID, add the agreement "Gjensidige" and book a doctor's appointment.

The PD call you

The doctor will call you when the appointments starts. You will receive a reminder via SMS. Keep the app open.

This is what a video doctor can help you with

Through video consultation, we can give you advice and guidance on diseases and ailments. You will meet skilled general practitioners who will assist you with much of what you can get help with in a regular doctor's appointment.

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Our doctors can help you with the following subjects

  • Fever, colds, flu and sore throat
  • Gastroenteritis
  • Coughing
  • Headaches and migraines
  • Eye infections
  • Urinary tract infection
  • Cold sores
  • Sleeping disorders
  • Different contraceptive methods and pregnancy
  • Questions about newborns and children
  • Rashes and acne
  • Insect bites
  • Allergies
  • Constipation
  • Emotional distress, depression
  • Advice and questions about medicines and their use
  • Second opinion on treatment
  • Prescriptions
  • Vaccinations

What we can't consider online

  • Sudden severe pain
  • Chest pain
  • Bone Fractures
  • Severe bleedings
  • Head Injuries
  • Seizures and convulsions
  • Genital problems
  • Severe skin burns
  • Severe mental illness
  • Fever in infants (newborns with fever call Emergency 113)
  • Sick leave
  • A or B type medications (strong painkillers and addictive medicines)

Appointment in clinic

If your condition requires physical examination or laboratory testing, your doctor will advise you to visit one of our clinics. With Helsehjelp 24/7 you pay only NOK 535,– for the physical appointment. The appointment is ordered and paid for in the Dr.Dropin app.

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How to book

1. Download the Dr.Dropin app today, and you'll have it ready when you need to book an appointment.
2. Select "Insurance and discount code".
3. Log in with BankID.
4. Select "Add Agreement" and then "Gjensidige".
5. Fill in the e-mail and address and select "Add appointment".
6. Select General Practitioner, and complete the booking.

You only need to enter the agreement the first time you use the app. Next time, go straight to step 6.

Download the 'Dr.Dropin' app to book a video consultation:

Download on the App Store
Get it on Google Play
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Preventive one-on-one conversations with a psychologist via video

Talk to us about common everyday problems such as stress, performance anxiety and choosing a path in life. We can give you good advice and tips.

Read more about the offer

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