Video conversation with a psychologist with Helsehjelp 24/7

With Health Help 24/7, you and your family get access to self-help programs and a cost-free initial consultation with an online psychologist*. You also receive discounted access to digital follow-up sessions, in-person consultations at clinics, and a range of other health services at Dr.Dropin.

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Free consultation with a psychologist

The session with the psychologist lasts 45 minutes. A one-time session with a psychologist can serve as a preventive conversation where you can receive information and gain clarity on your current situation. These sessions are suitable for minor everyday issues and cannot replace a full course of treatment with a psychologist. The session can be used in combination with a self-help program or as a standalone conversation.

If you wish to work with the same psychologist over time, Health Help 24/7 offers a discount on follow-up sessions. In such a treatment course, you and the psychologist can work together to achieve your desired goals. At Dr.Dropin, you can receive treatment for mild to moderate psychological issues.

The service is available every day, with short waiting times.

*Subject to qualifying insurance.

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This is what a psychologist can help you with over video

The purpose of this conversation is to provide you with sufficient assistance to handle your daily challenge independently, or to offer you support in implementing the self-help program. Since these are everyday challenges, there is a limit of one conversation per year.

  • Be a conversational partner when you need to talk to someone
  • Give advice and input on how you can handle your everyday challenge
  • Help you express you problems
  • Provide information about other help services available both publicly and privately
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Digital self-help programs

Self-help is about taking active steps to improve your own mental health and quality of life. In our programs, you will learn techniques and strategies that can help you manage challenges, reduce stress, and feel better in your daily life. The programs focus on preventing common mental health issues in adults and are designed for those with mild symptoms.

The self-help programs are developed by licensed psychologists and consist of written material, videos, exercises, and techniques that cover essential principles related to understanding and treating the specific mental health issue.

Follow the link below to work on challenges such as anxiety, stress, sleep, and depression—before they become too overwhelming.

To sign up for the self-help program, please register here

After you have registered, you will receive an email from Motimate with login information to access the self-help course. If you do not find the email in your inbox, please check your spam folder.

Once you have received your login information, follow the link below. The first time you log in, you need to enter the name of the Motispace, which is "drdropin-psykologi"

Login to Motimate

Guidelines for the offer

  • Who the offer applies to: You and your family, *provided that you have qualifying insurance
  • Scope: 1 conversation per person per year
  • Duration of the conversation: 45 minutes
  • Free access to self-help programs
  • Discount on digital follow-up sessions and in-person consultations - See the Dr.Dropin app for an overview of your discounts.

This is how you proceed to book a video call with a psychologist

  • 1. Download the Dr.Dropin app
  • 2. Click on «Insurance and discount code»
  • 3. Log in with BankID
  • 4. Add appointment
  • 5. Click on «Gjensidige»
  • 7. Then the discount code is entered and you can now book an appointment
  • 8. Go back to the first picture and click on Allmennlege/ general practitioner or psykolog/ psychologist
  • 10. When you need to confirm the booking you will see that your class is free
  • 11. Confirm orders
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How to proceed

Download the app

Download on the App Store
Get it on Google Play

Book appointment

The psychologist will call you when the appointment starts. You will receive a reminder via SMS. Keep the Dr.Dropin app open

The psychologist can call you

The psychologist will call you when the appointments starts. You will receive a reminder via SMS. Keep the Dr.Dropin app open and turn off focus mode on your mobile.

Dette er et dropin-tilbud som skal forebygge og lindre, ikke erstatte behandling for utfordringer som man bør jobbe med over tid sammen med en psykolog. Dersom dette ikke er riktig tilbud for deg, vil vi forsøke å orientere om andre aktuelle tilbud.

An available offer with a short waiting time is not the same as an emergency offer.

This is meant to be a low-threshold offer where you can quickly get help with everyday problems.

If you are thinking of taking your own life, call 113.

If you need to talk to someone immediately, you can contact Mental Health's helpline on 116 123.

Remember that there are many who can and will help you. At Helsenorge.no you can read more about where you can get help if you have suicidal thoughts or are worried about someone you love.

Free use of video consultation with a general practitioner

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